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A Guide for Senior Students |
Where do I Turn?
WHAT TO DO IF I JUST WANT TO TALK TO SOMEONE?
Do you feel that you have been unfairly treated? Are you fed up and unhappy?
Is it difficult to know what to do?
Make sure you’ve got as much help as you can.
You may have a close friend who can help, or an older boy or girl you can talk to.
Your class teacher, tutor, or other members of staff are there to help. You do not need to suffer in silence.
Talking to these people could help solve your problem. It is often said ‘a problem shared is a problem halved’.
You may feel you cannot talk with a member of staff. Then talk/phone/write to anyone listed on the back of this leaflet. If you want to talk to someone in complete confidence, then talk/write to the School Nurse.
WHAT HAPPENS IF I WANT TO MAKE A COMPLAINT ABOUT ANYTHING?
Something may still be worrying you. You may feel the problem is so important that you wish to take it further.
WHAT DO YOU DO?
The first thing to do is speak to any member of staff or adult you trust.
You may have a friend with you, an older pupil or another member of staff if you wish.
If the matter cannot be dealt with easily to your satisfaction, then you may make a formal statement of complaint.
Write to your tutor or the Deputy Headmaster, stating that you wish to take this further.
He or she will register it into a Record Book held by the Deputy Headmaster.
You will receive a note from the Deputy Headmaster saying that the matter will be attended to within 48 hours of your making the complaint.
You will then be asked to talk through the problem with either the Headmaster or the Deputy Headmaster.
You may have a friend with you then too.
You will be advised about what course of action seems sensible. After this advice you will then need to make a decision.
Do you feel that you have been unfairly treated? Are you fed up and unhappy?Is it difficult to know what to do?Your class teacher, tutor, or other members of staff are there to help. You do not need to suffer in silence.Talking to these people could help solve your problem. It is often said ‘a problem shared is a problem halved’.You may feel you cannot talk with a member of staff. Then talk/phone/write to anyone listed on the back of this leaflet. If you want to talk to someone in complete confidence, then talk/write to the School Nurse.
WHAT HAPPENS IF I WANT TO MAKE A COMPLAINT ABOUT ANYTHING?Something may still be worrying you.
You may feel the problem is so important that you wish to take it further. WHAT DO YOU DO?The first thing to do is speak to any member of staff or adult you trust.You may have a friend with you, an older pupil or another member of staff if you wish.If the matter cannot be dealt with easily to your satisfaction, then you may make a formal statement of complaint.Write to your tutor or the Deputy Headmaster, stating that you wish to take this further.He or she will register it into a Record Book held by the Deputy Headmaster.You will receive a note from the Deputy Headmaster saying that the matter will be attended to within 48 hours of your making the complaint.You will then be asked to talk through the problem with either the Headmaster or the Deputy Headmaster.You may have a friend with you then too.You will be advised about what course of action seems sensible. After this advice you will then need to make a decision.
THINGS THAT YOU MIGHT NOT BE ABLE TO MANAGE ALONE
A senior has treated you unkindly.
You find it difficult to make friends.
You are being bullied.
You feel that you have been unfairly treated or verbally abused by a member of staff.
You think you are being discriminated against.
Someone has made suggestions that you feel are not right.
Problems at home.
Problems with School work.
Problems in the School House.
WHOM TO CONTACT
Your parents.
The school guidance counsellor.
Senior students.
Your Tutor.
Your class teacher.
Any member of staff you feel you can trust.
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A Premier International Day and Boarding School in Bangkok affiliated with Bromsgrove School UK established 1553
